4 Aa r to beginning work on this discussion forum, read sections 2.0–2.2 in Chapter 2 and sections 4.0–4.4 in Chapter 4 from your Operations and Supply Cha

Click here to Order a Custom answer to this Question from our writers. It’s fast and plagiarism-free.

r to beginning work on this discussion forum, read sections 2.0–2.2 in Chapter 2 and sections 4.0–4.4 in Chapter 4 from your Operations and Supply Chain Management textbook. In addition, read Three Approaches to Big Technology: Operations Research, Systems Engineering, and Project Management (Links to an external site.).

Technology continues to play a huge role in streamlining operations management. For example, Kodak has a freestanding kiosk where technology and customer labor join to create an output. In this example, you put in your digital camera memory card, choose the finish, quantity, and size of your hard copy pictures, and then print.

Airline check-in kiosks, automatic teller machines, online banking, and firms like eBay, Facebook, Twitter, Zillow, and Zappos are also excellent examples where self-service and technology merge to deliver a product, and they are good use cases for this discussion.

Describe a situation where self-service and technology help create and deliver a customer benefit package to the customer. Provide examples of how such a system can cause a defect, mistake, or service upset. When possible, select a different example than your peers.

Place your order now for a similar assignment and have exceptional work written by one of our experts, guaranteeing you an A result.

Need an Essay Written?

This sample is available to anyone. If you want a unique paper order it from one of our professional writers.

Get help with your academic paper right away

Quality & Timely Delivery

Free Editing & Plagiarism Check

Security, Privacy & Confidentiality