Management assignment Answer the following questions everything provided to answer no outside resources need ASAP. You will explain how the Baltimore Raven

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Answer the following questions everything provided to answer no outside resources need ASAP.

You will explain how the Baltimore Ravens’ Head Coach Harbaugh illustrates many of our MGT 3000 concepts.  Be sure to read the introductory information found in the video transcripts below and refer to the linked staff directory. 

SmartCEOmagazine. (2013, Oct 2). The Baltimore Ravens’ John Harbaugh Discusses Servant Leadership [Video]. YouTube

Answer the following questions by referring to the linked video and additional linked information. No additional research or information is needed 

Chapter Readings: References,


Introduction to the Baltimore Ravens’ organization. Led by the Team Owner (Steve Bisciotti), Team President (Dick Cass), and Executive Vice President and General Manager (Eric DeCosta).  The Team President (Dick Cass) is in his 17th year as president of the Ravens overseeing every area of the organization, including player and staff personnel, the coaching team (including Coach Harbaugh), corporate sales, communications and business ventures. Source: As of October 27, 2021, the organization has 480 employees.  Source: (Links to an external site.)

As you know, the organization’s mission is their purpose that guides all they do. The
of the Baltimore Ravens is to win football games, serve our fans and be a positive force in the community. Source: Baltimore Ravens | LinkedIn › company › baltimore-ravens Their organization’s website is:

The different departments in the organization coordinate their activities with each other. For example, the Strength & Conditioning coaches work closely with the Training & Medical staff (p. 43). They also have committees that help coordinate activities and decisions. For example, Pat Moriarty (Senior Vice President of Football Operations; p. 59) was part of the eight member committee that selected Head Coach John Harbaugh. Source: 2021 BALTIMORE RAVENS MEDIA GUIDE ( pages 43 & 59.

1. Level of Management (Chapter 1; Section 1.3; Week 2 in Canvas)

A. Check or mark Coach Harbaugh’s level of management

__Top/Executive Level __Middle Level __First-Line/Level

B. Explain 1-2 detailed reason(s) why or how he illustrates that level versus at least one other level listed.

C. In regard to Managerial functions and responsibilities, explain 1-2 ways he illustrates the importance of the controlling function/responsibility. (Hint: In addition to section 1.3, refer to the What do Managers really do video.)

D. For two (2) management skills (i.e., Conceptual, Human, &/or Technical, explain 1-2 detailed ways each of the two is applied by Coach Harbaugh in accomplishing his managerial job (level) as noted in 1A&B. (Note: Explain each skill separately and state which skill you are explaining.)

2. Refer to Section 1.2 and The Roles of Managers video linked in Week 2. Explain (in detail) how Coach Harbaugh illustrates one of Mintzberg’s Informational roles
one of Mintzberg’s Decisional roles as Head Coach.

3.A. Briefly (but completely) explain a detailed example that illustrates whether Coach Harbaugh is more Theory X or Theory Y. (Hint: Refer to the Theory X and Theory Y orientations survey and attached information found in the Week 1 Surveys.)

B. Explain 1-2 detailed reasons why this orientation helps Coach Harbaugh be successful as the Head Coach and in accomplishing his goals.

4. Emotional Intelligence: Explain why two (of the four) components of Emotional Intelligence contribute to (or detract from) Coach Harbaugh’s success. (Refer to Chapter 2, Section 2.2, EQ video linked to Canvas, and the new summary of EQ found above the video)

5.A.  Briefly explain 1-2 different detailed reasons why Coach Harbaugh will be engaging a non-programmed or programmed (i.e., high versus low involvement) decision making when addressing what he learned from employees. (Section 2.3)

B. Refer to Section 2.4 in Week 3. Explain 1-2 ways Coach Harbaugh appears to reduce the negative influences of bounded rationality, escalation of commitment,
personal bias. Be sure to state which bias you are explaining.

C. Now, refer to the decision-making (DM) techniques suggested in the two required DM videos in Week 3 (not the EQ video).  Explain 1-2 detailed reasons why one suggestion from the two DM videos could address the barrier you describe in 5(A) or help the Coach make decisions based on employee input. 

The video suggestions include: (1st video) compare possible outcomes, two minute diversion, or think about decision in 3rd person from a different point of view and/or (2nd video) challenge the constraints, embrace a pre-mortem, or check the basics before making a decision.

6. Organizational Culture (refer to Week 5 Culture reading and video–
 to section 4.5 in OpenStax text).

A. Explain (in relevant details) how Coach Harbaugh has established 2-3 different dimensions of organizational culture.  Hint:  The dimensions are illustrated and explained in Exhibit 7.5 (culture video) and Figure 8.4 (in culture reading).  You are to explain specifically one way each of your 2-3 dimensions applies to the Coaching and player culture as noted in the Coach Harbaugh video and/or website.

B.  Explain (in relevant details) 1-2 different ways (or signs) employees and players can learn about the Baltimore Ravens’ cultural dimensions [e.g., stories, hero (heroes), physical layout, language, etc.] you explain in 6A.  Be sure to match the sign(s) with at least one cultural dimension you explain in 6A. You’ll explain the match in 6C.

how at least one sign you describe above in 6B reinforces the Baltimore Ravens’ mission, high level of performance, and at least one cultural dimension that you mention in 6A.

7. Refer to the 2021 staff

A. Briefly (but concisely) explain 1-2 reasons that justify which one of the six structural Designs (illustrated in Exh. 4.6; section 4.3 in Module 4) is illustrated by the Baltimore Ravens’ organization (as depicted in the staff directory).

B. Explain 1-2 reasons why the structural design you identify above is more organic or mechanistic (Exhibit 4.5 section 4.3; Module 4).

C. Explain 1-2 ways Coach Harbaugh and the organization reduce the disadvantages of being more organic or mechanistic (as you noted in 7B.) Hint: refer to the first paragraphs of Steve Saunders (p. 43) and Pat Moriarty (p. 59) of the media guide (noted in #7) for more examples than are provided in the information about Coach Harbaugh.

D. Span of Control (Chapter 4; section 4.3; Chapter 10, section 10.1; and Module 4 video). Briefly explain 1-2 reasons why Coach Harbaugh would have the offensive, defensive, and special teams staff report to the three Coordinators versus having them all report to him (with no or fewer coordinators).

8. Refer to Chapter 3. Explain 1-2 detailed ways Coach Harbaugh appears to apply the Human Relations Movement (section 3.6)
the Contingency school of management (section 3.7).

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